Turns out there’s something called the Amazon A to Z guarantee that guarantees if a third party seller doesn’t acknowledge your issue within 3 days you can contact them and they’ll sort it out. We had contacted the seller who had “escalated” the issue but did nothing with it. After the three days, we contacted Amazon. Next thing you know there was a UPS shipping label ready to go. UPS picked the massive bookshelf up. We did eventually get our refund. Still a pain.. I ended up getting the chalkboard from someone else.
I ordered a chalkboard from Amazon to add to my studio. Sounded like a good idea at the time. Took two weeks+ to get here, but did I get the chalkboard? Nope. I got a large and very heavy bookshelf.
Absolute incompetence on the part of the seller. The wrong item packaged.. Purolator weighed in as 1 lb. Clearly nobody was paying attention. Gets worse! Contact the seller. All they do is send us a Canada Post shipping label and expect us to cart this massive heavy (50lb)plus bookshelf we didn’t order to there in order to ship it back. They won’t even send the chalkboard I’d originally ordered. Just a refund. (Hardly making up for all the extra effort put in to return it). There’s no direct contact with the seller, just a tiny portal into the vast ocean of crap that is Amazon. I sure wish this seller would do the right thing, have it picked up and provide what I’d already ordered.
When I’d first set this site up, I’d hoped it would be a place to find fixes and such, but I never got that part off the ground for a variety of reasons. This blog will now become a place for me to discuss my thoughts on technological trends, issues, and problems I see with today’s technology. I see alot of things that are stupid, irritating and angering with the way current technology works. Hopefully this will provide some thoughtful insight
Recently I had heard of an interesting story by Geoffrey ALandis called “Vacuum States”. A quick searc h of the net showed no copies available to read on their own. I found that this story was located in two places. A long gone back issue of Analog Science Fiction,Science Fact, and an anthology by Mike Ashley called “The Mammoth book of Mind-blowing SF” . A quick look around showed no open source/free copies available of this. Fine, no problem. I’ll go to iTunes and purchase the book. Ooops, no can do.. I’m greeted with an error. “This item is not available in the Canadian store”. Quick google search shows a complex and perilous means to change your country with no guarantee that this will work and a pile of “I have the same problem “ posts in the apple forums. Do I need a credit card from that country? I don’t know. Tried to find it on amazon.ca. No ebooks, no hard copies in the Canadian store. There were some in the US store, but I’ve tried to buy from there in the past only to be greeted with errors such as this item doesn’t ship to Canada. Check google books. Yup, listed there. Nope, no ebook format. Can’t purchase there either. After about an hour and a half of searching around, I find the book on ebooks.com. Do actually get to purchase it and start to download it. But wait! Now I have to install some proprietary software. Can’t read this just yet….oh software won’t install…don’t have the right Microsoft dot Net extensions added. Here’s where I sit now….a slow and painful install of dot net, and no ebook in site. When I do get it, it will be wrapped in DRM and not readable on anything except perhaps that one machine. Compare this to a book store or library….so much easier. The Big Corporations and Big Governments wonder why people turn to piracy…..